Privacy Policy

Saptarishi Enterprises, the maker of Alcoban Plus, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit www.alcobanplus.com or place an order for Alcoban Plus — our proprietary Ayurvedic anti-addiction medicine. If you have any questions or concerns about this policy, please contact us at info@alcobanplus.com or write to us at our registered office in Indore, Madhya Pradesh.

Your privacy and the confidentiality of your personal information are of paramount importance to us. We collect only the information necessary to process your order, deliver Alcoban Plus to your address, and provide post-purchase support. We will retain your information only for as long as required by law or for the purpose for which it was collected. You may browse our Website anonymously without providing personal information; however, placing an order requires you to share certain details as described below.

When you place an order for Alcoban Plus, we collect the following information: • Full name and gender • Delivery address (billing and/or shipping) • Mobile/phone number and email address • Payment details (processed via secure, third-party payment gateways) This information is required to: • Process and fulfill your Alcoban Plus order • Arrange home delivery via our courier partners • Communicate order status, tracking, and delivery updates • Provide after-sales customer support We do not collect sensitive medical data beyond what you voluntarily share with us (e.g., in support queries).

Your personal data is used solely for: • Processing and delivering your Alcoban Plus order • Sending order confirmation and shipping updates via SMS/email • Responding to customer support queries • Fraud prevention and order verification • Improving our services and Website experience We may anonymize aggregated usage data to understand website traffic and product interest, but this data cannot be used to identify you personally.

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is shared only with: • Courier and logistics partners, to facilitate delivery of Alcoban Plus to your address. • Payment gateway providers, for secure transaction processing. • Legal authorities, if required by law or a valid court order. All data is stored on secured servers located within India, protected by appropriate technical and physical security measures.

All online payments made through www.alcobanplus.com are processed via authorized and certified payment gateways. We do not store your full credit/debit card details on our servers. In case of fraud or disputed transactions, the matter will be handled in accordance with the policies of the respective payment gateway and applicable Indian law. Disputes related to payments are subject to the jurisdiction of courts at Indore, Madhya Pradesh.

With your consent, we may use your contact information to: • Send order updates, delivery notifications, and support responses. • Share information about new products, offers, or wellness content related to addiction recovery (opt-in only). You may opt out of promotional communications at any time by clicking "Unsubscribe" in any email or contacting us at info@alcobanplus.com.

Our Website may contain links to third-party platforms (e.g., payment gateways, social media pages). We are not responsible for the privacy practices of those third-party websites. We encourage you to read the privacy policies of any external sites you visit.

www.alcobanplus.com uses cookies to enhance your browsing experience. Cookies help us remember your preferences and understand how visitors interact with our site. We may also use Google Analytics or similar tools to collect anonymized usage data (e.g., pages visited, time on site). This data is not used to identify you personally. You may disable cookies in your browser settings, though this may limit some website functionality.

We implement appropriate technical and organizational security measures to protect your data against unauthorized access, loss, disclosure, or destruction. Our website uses SSL encryption for data transmission. While we take every reasonable precaution to protect your data, no transmission over the internet can be guaranteed 100% secure. We recommend that you do not share sensitive personal information via email.

By using www.alcobanplus.com or placing an order for Alcoban Plus, you consent to the collection and use of your information as described in this Privacy Policy. We reserve the right to update this Policy at any time. Changes will be effective immediately upon posting to the Website. Continued use of our Website after any changes constitutes your acceptance of the updated Policy.